Home | Terms and Conditions continued
The following conditions are in addition to what appears on the first page of our terms and conditions. You can find those terms listed here:
Why do we have these policies?
Costumes are due back on the Monday after, so that they can be laundered and put back in the shop as in the most minimal time. Late fees apply to cover the potential loss of income. However, if a customer is only one day late with returns, we don’t charge that fee, because on Mondays things always seem to go wrong….cars don’t start…sick child….memory loss…..husbands leave their wives without a car…..etc etc.
Late fees are:
for full costume hire from $33.00 plus ... late fee = $5.50 per day late per costume
for costume/item hire under $33.00 ... late fee = $2.20 per day late per individual hire
Pick up days are arranged with the same reason in mind.
That is why we don’t allow customers to take the costume (or wig) a week ahead of time on that single hire fee.
Basically as long as that item is in the shop it can be earning us an income. Even if it doesn’t get hired out during that week, it is there to be shown to someone looking to book the costume for a later date. If it is not in the shop, we may lose that potential hire to another shop.
Weekly hire fees were put in place to cover this loss of potential income.
Group discounts are available for Adult costumes. Conditions apply, so please ask our staff for details.
Group Discounts are not given for Children’s hire.
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Sponsorship / Donation requests are only considered if done in writing. If I agree to the donation, it will be by way of donation of costume for the fundraising event, not in cash.
Please ask our staff for further details.